Reference

Terms and Conditions That Govern Your df77 Account

These terms set out the rules for opening and using your df77 account, including how deposits through bKash, Nagad, and Rocket are handled and what we expect from you.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessSubject to change with notice
df77 Terms and Conditions That Govern Your df77 Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly, contact our support team directly. We handle terms-related queries through the channels below. For wallet disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you write in — it speeds up the review.

Live Chat Open the chat widget from any page in your account. Terms and account queries are handled here during staffed hours.
Email Support Write to our support address for formal terms queries or account suspension appeals. Include your registered email and the relevant transaction ID.
Account Panel Log in and go to Account Settings to submit a terms query or request a copy of your transaction history for dispute purposes.
HOW WE OPERATE

How df77 Handles Your Account and Data

We keep your account data only as long as it is needed for transaction records, dispute resolution, and compliance with applicable law. You can request a summary of the data we hold by contacting support through the account panel. Account security relies on the mobile number you register — OTP verification is required for login and for withdrawal requests, so keep your number current in account settings.

Data Retention Transaction records, including bKash, Nagad, and Rocket deposit logs, are retained for the period required under applicable law and then deleted or anonymised.
Account Security Every login and withdrawal triggers an OTP to your registered mobile number. If you change your number, update it in account settings before your next session.
Access Requests You can request a copy of your account data or ask us to correct inaccurate details. Submit the request through the account panel or via email support.
Terms Updates When we revise these terms, we post the updated version and notify you via your registered account. The effective date is shown at the top of the terms page.

Common Questions About These Terms

These are the questions we get most often about account terms, eligibility, and how our policies apply to wallet transactions and account access in Bangladesh.

Access to df77 depends on your local law and eligible region. These terms apply to any account opened through our platform, but you are responsible for confirming that use is lawful where you are.

Any wallet balance posted before suspension is held pending a verification review. Contact support with your bKash or Nagad transaction reference and we'll confirm the status of your funds.

No. We notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice period means you accept the updated terms.

Submit a data access request through the account panel or email support. Include your registered email address. We'll respond within the timeframe required under applicable law.

Opening duplicate accounts, providing false registration details, or misusing wallet top-ups via Rocket, Nagad, or bKash are all breaches. Accounts in breach may be suspended pending review.

Email support with your registered account details and a brief explanation. For wallet-related suspensions, include the relevant transaction reference from your bKash, Nagad, or Rocket history.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.